[ELTWeekly Volume 7, Issue 3 | January 19, 2015 | ISSN 0975-3036] He is the founder and director of Service Forum, the founder of The Norwegian Customer Satisfaction Barometer at the Norwegian School of Management, and the founder of the annual Professor Johan Arndt Marketing Conference. He is an acclaimed academic who have received awards for… Continue reading Video: Tor Wallin Andreassen on MOOC