Disrupting our definition of Business English in the 21st Century
In a recent Washington Post article entitled ‘The surprising thing Google learned about its employees – and what it means for today’s students’, it was reported that Google had carried out a survey into the key characteristics for achieving success as a Google employee. Surprisingly, knowledge of STEM subjects (science, technology, engineering and maths) did not appear first. Instead, the survey placed skills such as coaching, insight, empathy, critical thinking, problem solving, dealing with complex ideas at the top of the list.
As a Business English teacher and course book author, I have a natural interest in these emerging ‘soft skills’ which reflect the needs of the 21st century workplace skills. I feel it’s my job to make sure my course materials and the contents of my lessons reflect the English needed to support these emerging skills.